GST/HST on Creator Brand Deals: Canadian Brands, Foreign Brands and Agencies
A creator in Alberta films content for an Ontario brand, signs paperwork from a New York agency and gets paid by a Toronto accounts-payable team. Which location controls the GST/HST? There is no reliable one-line answer based only on where the money came from. You first need to identify what you supplied, who legally received it and which address is most closely connected with that supply.
Start with three separate questions
- Are you required or voluntarily registered for GST/HST?
- What exactly are you supplying — content production, posting, usage rights, event attendance, consulting or a bundle?
- Who is the recipient under the agreement, and what evidence supports their location and status?
Only then should you decide whether the supply is taxable at 5%, 13%, 14% or 15%, zero-rated at 0%, or outside the GST/HST system. A campaign can contain more than one kind of supply, and specialized rules can apply to intellectual property, events or services tied to a specific location.
Who is the customer: brand, agency or someone else?
In GST/HST language, the key concept is generally the recipient of the supply — the person liable under the agreement to pay for it. That is not always the logo featured in the video, the person who emailed the brief or the entity whose bank account sends the wire.
Look for a consistent answer across:
- The legal entity named as client or buyer in the executed contract
- The entity responsible for paying your fee under that contract
- The bill-to entity and address on the purchase order
- The entity named on your invoice
- Who receives the deliverables and contractual usage rights
- Who can require revisions, enforce the agreement or cancel the work
- Any agency wording that says it acts as principal or only as agent for a disclosed brand
Canadian customers: which province's rate?
The CRA's general provincial place-of-supply rule for many services begins with a Canadian home or business address of the recipient that the supplier obtains in the ordinary course of business. If there is more than one, the address most closely connected with the supply is used. Further fallback and special rules apply when there is no such address or the service falls into a specific category.
- Ontario place of supply — generally 13% HST
- Nova Scotia place of supply — generally 14% HST
- New Brunswick, Newfoundland and Labrador, or PEI — generally 15% HST
- A non-participating province or territory such as Alberta or BC — generally 5% GST federally, with separate provincial-tax questions where relevant
Check current rates and the applicable rule on the CRA's GST/HST rates and place-of-supply page. Do not use an old rate table saved in an invoice template.
Three common contract patterns
1. The Canadian brand contracts directly
An Ontario corporation signs the creator agreement, is liable for the fee, receives the content and rights, and gives its Ontario business address. For an ordinary taxable service made in Canada, a registered creator would generally charge 13% HST. The creator's own province does not by itself set the rate.
2. A Canadian agency contracts as principal
An Alberta agency signs in its own name, buys the creator deliverables, owes the fee and provides an Alberta business address. The fact that the ultimate advertised brand is in Ontario does not automatically make the brand the creator's recipient. The creator may generally charge 5% GST on that supply to the agency, subject to the exact agreement and nature of the supply.
3. An agency signs only for a disclosed brand
The agreement may say the agency acts solely as agent for a named brand, with the brand liable under the agreement and receiving the rights. In that case, the brand may be the recipient even though agency staff manage the campaign. Do not decide from the email signature — use the contract language and purchase order.
Cross-border deals: zero-rated does not mean ignored
Certain services supplied to a non-resident person can be zero-rated at 0%, allowing a GST/HST registrant to make the supply without charging tax while potentially retaining input tax credit eligibility. But the export rules contain exclusions. The customer's foreign mailing address or a USD payment is not enough on its own.
- Confirm the legal recipient is actually non-resident
- Check whether the recipient is registered under the normal GST/HST regime where that matters
- Identify whether the service or rights fall within an export provision and whether an exclusion applies
- Check whether a Canadian permanent establishment or Canadian third party is the real recipient
- Keep satisfactory evidence of non-residence, registration status and the transaction
The CRA summarizes exported-service rules on GST/HST on imports and exports. For the detailed conditions and exclusions, see GST/HST Memorandum 4-5-3.
Worked examples
US agency, Canadian brand
A Delaware agency signs the creator contract in its own name, is liable for the fee and acquires the deliverables for a Canadian brand's campaign. The creator invoices the US agency. This may be a zero-rated supply to a non-resident, but “US agency” is not the end of the analysis: confirm its residency and GST/HST registration status, the rights being supplied, the role of the Canadian brand and the export-rule exclusions.
US brand, Canadian accounts-payable affiliate
The contract names a US brand, but a Canadian affiliate issues the purchase order, controls approval and pays the fee. That mismatch needs resolution before invoicing. Ask the campaign contact which legal entity is the buyer and get corrected paperwork; do not call it zero-rated merely because the brand's headquarters are in the US.
Ontario agency, US brand
An Ontario agency contracts as principal and owes the creator's fee for a US brand's campaign. The advertised brand's foreign location does not automatically make the creator's supply an export. If the recipient is the Ontario agency and the ordinary service rule applies, 13% HST may be required.
Ask for these details before signing
- Full legal name of the entity contracting with you
- Business address most closely connected with the engagement
- Whether the agency signs as principal or as agent for a named brand
- Who is legally liable for the creator fee
- Who receives each deliverable and each licence or usage right
- GST/HST registration information where relevant
- Purchase-order and invoice instructions that match the contract
If the contract, purchase order and invoice instructions name different entities, pause and ask for written clarification. Fixing the paperwork before posting is much easier than defending a guessed tax treatment later.
What to keep in the campaign file
- Executed contract and all amendments
- Statement of work, campaign brief and usage-rights schedule
- Purchase order showing legal entity and address
- Invoice showing your GST/HST number, rate and tax amount when applicable
- Written explanation for any 0% or no-tax treatment
- Evidence supporting the recipient's residency and registration status for an export position
- Payment remittance and bank record
- Correspondence resolving any mismatch among brand, agency and payer
CRA records must provide enough detail to determine your GST/HST obligations and entitlements. Its charge-and-collect guidance specifically calls for records detailed enough to determine whether GST/HST applies and how much was collected or claimable.
Common mistakes
- Charging the creator's home-province rate on every invoice
- Using the payer's bank address as the customer address
- Assuming the featured brand is always the recipient
- Assuming an agency is always just an intermediary
- Treating every USD payment or foreign logo as zero-rated
- Keeping no evidence for the recipient's non-resident status
- Bundling content production, IP rights and event services without checking whether different rules matter
- Leaving contract, purchase order and invoice entity names inconsistent
When to get an accountant involved
Ask before invoicing when:
- The contract names both a brand and an agency without saying who is liable
- A Canadian affiliate is involved in a deal described as foreign
- The campaign includes broad or perpetual usage rights
- The work includes an in-person event or location-specific production
- You have already invoiced without GST/HST and the customer may be Canadian
- The recipient is a non-resident that may be GST/HST registered or have a Canadian permanent establishment
Frequently asked questions
Do I charge the GST/HST rate for my province or the brand's province?
If an agency pays me, is the agency always my customer?
Do I charge GST/HST to a US brand?
What if a US agency hires me for a Canadian brand?
What if the contract and purchase order name different companies?
Does paying me in USD make the deal zero-rated?
Does zero-rated mean the deal does not count toward the $30,000 threshold?
What proof should I keep for a zero-rated invoice?
Related guides
Start with the registration threshold and filing basics in GST/HST for Canadian creators. For the amount to record when an agency or platform makes deductions, read gross earnings versus net payout.
A note on tax content. This article is general information for Canadian creators, not tax advice. Rules change and your situation is specific to you. Use Cadence to keep clean records, then ask your accountant before filing.
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