Privacy Policy

Last updated: May 12, 2026

This Privacy Policy describes how Cadence (“Cadence”, “we”, “us”) collects, uses and shares information when you use our website and the Cadence application at app.cadencecreator.com (collectively, the “Service”). By using the Service you agree to the terms of this Policy.

Information we collect

We collect the following categories of information:

  • Account information: name, email address and authentication identifiers provided through our authentication provider (Clerk).
  • Business records you enter: transactions, brand deals, gifted product records, attachments and notes you create inside Cadence.
  • Billing information: handled by Stripe. We do not store full payment card details on our servers.
  • Operational data: server logs, IP address and limited request metadata, used to operate and secure the Service.

How we use information

  • To provide and improve the Cadence Service.
  • To authenticate you and protect your account.
  • To process subscriptions and billing through Stripe.
  • To respond to support requests.
  • To comply with legal obligations.

How we share information

We do not sell personal information. We share information only with the service providers we use to operate Cadence, including:

  • Cloudflare (hosting and edge runtime)
  • Neon (managed Postgres database)
  • Clerk (authentication)
  • Stripe (billing and subscriptions)

We may also disclose information when required by law or to protect our rights.

Data retention

We retain your business records for as long as your account is active. You can export your records at any time from inside the application. If you cancel your account, we retain billing records for the period required by law and delete other data within a reasonable period.

Your rights

Depending on where you live, you may have rights to access, correct, export or delete your personal information. You can exercise these by emailing us at hello@cadencecreator.com.

Children

Cadence is not intended for individuals under the age of 18. We do not knowingly collect information from children.

Changes to this Policy

We may update this Policy from time to time. Material changes will be communicated by updating the “Last updated” date above and, where appropriate, by additional notice.

Contact

Questions about this Policy can be sent to hello@cadencecreator.com.